We currently ship our pet enrichment products across Canada and the United States. Our handmade treats are available for shipping within Canada only and can be shipped together with enrichment products. For enrichment orders outside Canada and the U.S., please contact us — international shipping may be available depending on your location.

Most enrichment orders are processed within 1–3 business days. Our treats are freshly made and may require additional preparation time.

If your Canadian order includes both treats and enrichment products, they will normally ship together once everything is ready. If you’d prefer to receive your enrichment products sooner, please contact us and we can help arrange separate shipping.

Estimated delivery after dispatch is generally:

• Canada: 3–7 business days
• United States: 4–8 business days
  

Carrier delays, weather, customs, and destination may affect delivery times.

Our enrichment products are made with food-grade silicone and are dishwasher, freezer, and microwave safe. They’re designed for both wet and dry food, making everyday enrichment easy, flexible, and fun.

Our Bloom Slow Feeder and Seasons Licking Mat are designed to work beautifully together as an everyday enrichment set.

The Bloom Slow Feeder is great for more structured mealtimes, while the Seasons Licking Mat adds different textures and patterns for a more engaging licking and exploring experience.

They can also be used separately depending on the meal, but together they create more variety and flexibility for everyday enrichment.

Due to the handcrafted nature of our treats, we are unable to offer returns on our treats products.

Unused enrichment products may be eligible for return within 14 days, subject to our Refund Policy.

For hygiene reasons, used products or products that have been exposed to food cannot be returned.